Inquiries
Before making an inquiry, please check the FAQ.
If the FAQ doesn't answer your question
・I followed the device update process, but I'm still considered a new player.
・I delivered a prize to a previous address.
・I accidentally created duplicate accounts.
・I bought points during play, but the app stopped.
・The prize delivered to me is different from the one I won.
For other inquiries such as these, please read below!