Chinese version here
[Important] Regarding the delivery delay. Notice of the relocation of the distribution center
Thank you for using Cremas.
This service has been supported by many customers and is growing rapidly, such as the fastest one million downloads in the industry.
We are relocating our distribution center due to a significant increase in the number of deliveries, an increase in giveaway inventory, and an increase in the size of our business.
[Relocation Schedule]
Japan time
May 13 (Wed) - May 17 (Sun)
Regular operation from Monday, May 18
We are unable to deliver normally during the relocation process, so there will be a delivery delay of a few days.
The delivery agent will continue to be OpenLogistics and the delivery to the customer will be made by DHL, OpenLogistics' subcontractor.
All deliveries outside Japan will be made by DHL for the time being. Please stay tuned as this will greatly reduce delivery delays.
As an apology for the delayed delivery, 5 free play tickets have been distributed to all customers who made a delivery request between April 1st (Wed) and May 13th (Wed) at 23:00.
While your package arrives, please play and enjoy your time at Cremas.
*The free play ticket expires at 23:00 on May 14 (Thu).
*Please be aware that it will automatically disappear after the expiration date.
[About inquiry]
*If you have any questions, questions, or concerns, please feel free to contact us via the inquiry form.
Dedicated staff will be at your service, kind and polite.
Cremas Management Team